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Friedlander Reduces Workers' Comp. Costs for Metro Restaurants

Through the United Restaurant's Worker's Compensation Safety Group, managed by the Friedlander Group and underwritten by the State Insurance Fund, companies have watched as their number of insurance claims and premiums have dropped significantly, according to Adam Friedlander of the Friedlander Group.
    "We tell management how to avoid particular problems and trouble areas," says Friedlander. "We also explain to them that safety and low claims start with the management's attitude. Cooperation from management is critical to improving safety in the workplace. Through the Safety Group's premium discounts and claim management services, restaurateurs can save up to 50 percent on their insurance premium and standard rates," explained Friedlander.
    For Michael Stern of Haagen Dazs, the Friedlander program has developed big benefits. "We're paying about the same price as we would have for the State Insurance Program, only with Friedlander we get the dividend," Stern said.
    "We greatly reduce the cost of claims as well as send customers quarterly claim reports. We have manuals on all sorts of subjects from proper knife sharpening methods to kitchen safety, all of which are provided by the Friedlander Group services," said Friedlander.
    "Management usually has no idea just how big
500 restaurants and retail stores participating in the Worker's Compensation Safety Group programs. "This includes almost every 7-Eleven on Long Island, 40 McDonald's, 15 Burger Kings, 7 International House of Pancakes restaurants and more than 20 Haagen Dazs locations, " said Friedlander. the time to come out and meet with our managers," he said.
    "We're particularly happy with the fact that the group is comprised of fellow operators who demand the highest level of safety in their kitchens," said Samaha. "I've been very happy with the whole claims process as well. It has gone very smoothly," said Samaha, who operated eight McDonald's units in the Bronx and Westchester.
    "We try to educate the management, because very often claims filed are a direct result of their training, hiring and commitment to safety. Companies with low claims usually reflect quality management," says Friedlander.
    "Most insurance companies do not site any reason for their claims trends to management -only a monetary figures. At the Friedlander Group, we try to get as much information and detail about each and every specific claim as possible, so that management can eliminate those specific causes. And, ultimately, that reduces their premiums, " concluded Friedlander.
"We're particularly happy with the fact that the group is comprised of fellow operators who demand the highest level of safety in their kitchens . . ."

Peter Samaha
McDonald's

the problem is until they themselves experience the impact of claims on their premium," he continued. We consult management as to the proper methods of reporting and handling claims." "I think we did a good job before, " said Peter Samaha, a tri-state area McDonald's franchisee. "The Friedlander Group really gave us another set of eyes and brought us to another level, " the

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Friedlander points out that presently there are Armonk-based operator commented. "They took
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Friedlander Group®, Inc.
277 North Ave., Suite 2000
New Rochelle, N.Y. 10801
Phone: (914) 576-7000
Fax: (914) 576-7004
email: adamf@friedlandergroup.com


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